Effective Date: 1 September 2023

This Privacy Policy outlines how Southern Forward Ventures Sdn Bhd (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access or use our website (the “Website”) or interact with our services. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information, such as your name, email address, shipping address, billing address, and payment information when you make a purchase or create an account.

1.2. Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, operating system, and browsing habits when you interact with our Website.

2. How We Use Your Information

2.1. We may use your personal information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders and provide customer support.
• To send you promotional emails and newsletters (you can opt-out at any time).
• To improve our products and services and customize your experience on our Website.
• To prevent and detect fraud and unauthorized access to your account.

2.2. We may use non-personal information for analytics, marketing, and improving our Website.

3. Information Sharing

3.1. We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes, including:

• Payment processing.
• Shipping and order fulfillment.
• Marketing and advertising.
• Legal compliance and protection of our rights.

3.2. We may disclose your information if required by law or when we believe that such disclosure is necessary to protect our rights, the safety of our users, or to comply with a judicial proceeding, court order, or legal process.

4. Security

4.1. We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

5.1. We may use cookies and similar tracking technologies to collect information about your browsing activity on our Website. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

6. Links to Third-Party Sites

6.1. Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

7. Children’s Privacy

7.1. Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under this age. If you believe we have collected such information, please contact us to have it deleted.

8. Changes to this Privacy Policy

8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at here.