Next-day Delivery Related

During checkout, you will given the option to select your preferred next-day delivery service provider. Current available service providers are J&T, Ninjavan, PosLaju and DHL eCommerce.

Once your order is confirmed (paid), we will ship out the orders within 2days. This does not include weekends or holidays. Purchases made after 11am will not be shipped out until the next business day. If you order after 11am on Friday, your order will likely be shipped out on the following Monday.

Same-day Delivery Related

During checkout, you will given the option to select your preferred same-day delivery service provider. Current available service providers are Lalamove and/or GrabExpress.

Once your order is confirmed (paid), we will ship out the orders once your item is packed. GrabExpress requires an additional 4 hours once your item is packed (if urgent, this service is not suitable for you).

Can I track the status of my shipment?

Yes, once your order is shipped, you will receive a tracking number that you can use to track your delivery on the logistic company’s website.

International Delivery Related

During checkout, you will given the option to select your preferred international service provider. Current available service providers are Aramex and/or DHL.

Once your order is confirmed (paid), we will ship out the orders within 2days. This does not include weekends or holidays. Purchases made after 11am will not be shipped out until the next business day. If you order after 11am on Friday, your order will likely be shipped out on the following Monday.

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